What We Collect and Why We Hold It
We collect the information you provide when registering — your name, contact details, and account credentials — along with transaction records generated each time you deposit or withdraw via bKash, Nagad, or Rocket. Device identifiers, IP addresses, and session logs are captured automatically to keep your
-
1
account secure and to detect unusual activity. Payment data is handled through encrypted channels; we do not store full wallet credentials on our servers. We retain account records for as long as your account remains active and for a further period required by applicable financial and
-
2
anti-fraud obligations. If you close your account, we will delete or anonymise personal data that is no longer needed, subject to any legal retention requirement. We do not sell your personal information to third parties. Data shared with payment processors — including the mobile wallet providers
-
3
you use — is governed by their own privacy terms in addition to ours. Your use of this platform and the applicability of this policy depend on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.